Service Ambassadors

As passionate youths of the Hospitality and Tourism industry, the Service Ambassadors endeavor hopes to act as a medium for youths to get together, and look forward to expanding our network of enthusiastic members through tapping on a larger market from other schools and organizations, such as SHATEC, for instance.

Being Service Ambassadors, we wish to see in our members, the knowledge of providing quality service. We aspire to become the leading role models, and to elevate the standards of the service industry in Singapore.

The Service Ambassadors started out as a group of students with a strong passion to serve, and thus initiated in setting up an association where we can congregate, assist in functions, as well as learn new skills together.

However, as the numbers grew, we decided to formalize the organization, and thus formed the executive committee, and started meeting on a regular basis. These meetings are carried out to keep track of the association’s progress, past and upcoming events and most importantly, where we aspire to stand in the future. We now hope to move to greater heights and look forward to grow under the mentorship of the Food and Beverage Managers’ Association of Singapore.

We called ourselves the Service Ambassadors, as we hope to be representatives of the service industry. For the sake of formalizing our efforts and creating an identity, we have put together a vision, mission, the objectives, and the values we hope to see in ourselves, as well as in the service industry in Singapore.

We have a common vision in ourselves to be leading role models in the development of service culture for the Hospitality and Tourism industry of Singapore and our organisation's mission statement is stated at the header of this blog.

Our objectives are:-

1. To act as a medium for youths with passion for service to get together.

2. To be a leading role model for the service industry in Singapore.

3. To be proficient in creating wholesome and lasting service experiences for our guests.

4. Develop a new horizon for service culture, and to elevate and benchmark the standards of the service industry.

5. To improve the image of jobs in the service sector, and encourage youths to learn in the industry.

The core values that we feel should uphold our association as:

1. Professionalism

2. Empathy

3. Togetherness

4. Excellence

5. Reliability

In addition, we build a network of contacts from the Hospitality and Tourism industry, ranging from SATS Catering to Michelangelo's Group of Restaurants, where we get exposure to the real working world. Besides, we are the front line team in terms of service-wise, for Temasek Polytechnic and The Tourism Academy @ Sentosa. Recent events that we helped out in include NTUC Fairprice wine course, Singapore Gourmet Hunt Best Dish (Western Category), Graduation Ceremony of HTB students in TAS, etc. While we get external connoisseurs to conduct wine appreciation workshops, we do plan outings to some F&B establishments, for example, the recent trip to Paulaner Brauhaus Micro-Brewery.

To know more Service Ambassadors, do take an in-depth look in activities that we have done posted on this blog. Any further enquiries, do drop an email at svc_enquiries@yahoo.com.sg. We look forward to have you to be part of our family. Cheers!

PS: Membership only open to HTM, LRM and CCM students. Bartendering and Flambe demonstration by Monin would be held for applicants. Keep yourself updated in this blog. Thank you.